Tailor Trip
Text Us
“I don’t think of work as work and play as play. It’s all living.” – Sir Richard Branson
Uniq Luxe is looking for enthusiastic individuals ready to provide that amazing support to our core team!
Are you a passionate and self-motivated individual?
Are you looking tackle real challenges in an exciting industry?
Do you want to be a part of a growing team making a difference?
This is your opportunity!
Job Responsibilities
As part of our Sales & Design team, your two major roles are to attain sales and design memorable travel for your clients to experience. A typical day’s work may involve:
Consultation: Evaluate clients’ travel preferences, interests, and budgets to ensure our services match their needs.
Itinerary Planning: Design personalised travel plans using in-depth destination knowledge and creative research skills.
Coordination: Manage all required communication and coordination for travel logistics with the Operations Team.
Pre-travel Preparation: Guarantee clients are ready with all necessary travel documents, visas, insurance, and packing lists.
Budget Management: Develop cost-effective travel experiences within clients’ financial plans.
Above & Beyond Service: Deliver exceptional support throughout the travel lifecycle, including planning, during the trip, and post-trip, to exceed client expectations.
Problem Solving: Tackle any issues that arise in the planning phase or during the trip swiftly and efficiently.
Communication: Keep all stakeholders informed and engaged, using clear communication as a pivotal tool in service excellence and team collaboration.
Time Management: Efficiently juggle client demands and personal well-being, recognising the need for balance in a demanding service industry.
Destination Expertise & Sales: Possess and continually update comprehensive knowledge of destinations, travel trends, and safety information, using this expertise to drive sales by matching clients with ideal travel experiences.
Cultural Awareness: Show respect for and understanding of the cultural norms of destinations visited, enhancing client satisfaction and engagement.
Networking & Sales: Strengthen and sustain relationships with clients, partners, and suppliers to boost service quality and seize sales opportunities, strategically growing our client base with targeted networking and sales efforts.
Sales Responsibilities: Actively identify and pursue sales leads, convert inquiries into bookings, and maintain a proactive approach to selling and upselling services, ensuring a steady growth in client numbers and company revenue.
- You are goal driven and love challenges
- You are organised and meticulous
- You genuinely care about your clients and creating the perfect experience for them
- You are committed in delivering ‘above and beyond’ attitude
- You take ownership in your own work and are not afraid to learn from past mistakes
- You think independently on your feet, a fast learner and a quick doer
- You are self-motivated and a team player
- You have a learning mentality
- You embrace changes and new technology
- You are zen under pressure
- You are willing to do what’s necessary to get the job done (exclude harming others)
- You communicate well in English – written and verbal
- You <3 helping your mates
Good to have:
- Experience in sales
- Experience as a travel consultant
- Experience in the luxury sector of any industry
- Extensive personal travel experiences
- Proficient in other languages such as Mandarin or Japanese or Korean, etc.
How do we measure success?
- Achieving or surpassing sales targets
- The excellence of travel itinerary designs
- The standard of customer service
- Consistent growth in sales figures
- Enjoy the autonomy to craft unique and personalised travel experiences, unleashing your creativity and passion for travel.
- Gain access to an extensive network of industry partners, suppliers, and clients, enriching your professional connections and opportunities.
- Benefit from ongoing training and development programs to enhance your skills in itinerary planning, customer service, and sales strategies.
- Experience firsthand the destinations and services you recommend to clients, through familiarisation trips and travel discounts.
- Receive competitive commissions, and bonuses that reflect your contribution and success in creating unforgettable travel experiences.
- Thrive in a collaborative atmosphere where innovation is encouraged, and your contributions are valued.
- Enjoy flexible working arrangements that allow for a healthy work-life balance, including remote work options.
- Derive fulfilment from delivering high-quality, bespoke travel experiences that exceed client expectations.
- Expand your cultural understanding and global perspective by planning trips across diverse destinations.
- Job Type: Full time
- Office: Remote
- Hours: Flexible
Does the above excite you? Then we would love to hear from you!
p.s. This may not be for you, but you may know someone who would be a perfect fit. Send them this link. Thanks!
If you are up for some exciting times, you should Apply Here
Important – Kindly submit a writing sample describing your favourite city/country and why it is your favourite. Please keep the writing length to 1-page.