Privacy Policy

Privacy Policy

Last Updated: 7 Feb 2025

1. Introduction
Uniq Luxe Pte Ltd (“uniqluxe”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (www.uniqluxe.com) and services. By accessing our Site or interacting with us, you agree to the terms outlined in this policy.

We comply with applicable data protection laws, including the Personal Data Protection Act 2012 (PDPA) of Singapore, as well as applicable provisions under the General Data Protection Regulation (GDPR) for users in the European Union and the California Consumer Privacy Act (CCPA) and other relevant U.S. state privacy laws applicable to users across the United States.

If you are under 18, please do not send any personal data about yourself to us.

2. Information We Collect
We collect and process the following types of personal data:

• Contact Information: Name, email, phone number, postal address.
• Relationship Information: Interests, preferences, social media interactions.
• Transaction Information: Travel bookings, preferences, passport details, payment information.
• Technical Information: IP address, browser type, cookies, usage data.

We collect this information through our website, booking forms, customer interactions, and third-party providers.

3. Legal Basis for Processing Data (GDPR Compliance)
We process personal data under the following legal bases:

• Consent: When you voluntarily provide information (e.g., marketing sign-ups).
• Contractual Necessity: To process bookings and provide requested services.
• Legitimate Interest: To improve services, prevent fraud, and personalize experiences.
• Legal Obligation: To comply with applicable laws and regulations.

4. How We Use Your Information
We use your personal data for the following purposes:

• Service Delivery: To facilitate travel bookings, process payments, and provide customer support.
• Personalization: To tailor recommendations and offers based on your preferences.
• Marketing & Communication: To send newsletters, promotions, and updates (you may opt out at any time).
• Compliance & Security: To meet legal requirements, prevent fraud, and enhance cybersecurity.

5. Sharing & Disclosure of Information
We do not sell your personal data. However, we may share it with:

• Trusted Partners & Service Providers: Travel operators, hotels, payment processors, and analytics providers.
• Legal & Compliance Authorities: If required by law, to respond to legal requests or protect our rights.
• Business Transfers: In case of mergers, acquisitions, or sale of assets.

6. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access & Correction: You may request a copy of your data and correct inaccuracies.
• Withdrawal of Consent: You may opt out of marketing communications at any time.
• Data Portability (GDPR Users): Request transfer of your data in a structured format.
• Right to Be Forgotten (GDPR & CCPA Users): Request deletion of your personal data.
• Opt-Out of Data Sale (CCPA Users): We do not sell personal data, but you may request opt-out confirmation.

PDPA User Rights (Singapore Users)
Under the Personal Data Protection Act (PDPA) of Singapore, you have the right to:

• Access & Correction: Request access to your personal data and correct inaccuracies.
• Withdrawal of Consent: Withdraw your consent for marketing or processing activities at any time.
• Data Portability (Where Applicable): Request data in a common format for transfer to another service provider.
• Right to be Informed: Be notified about the purposes of data collection and how your data is used.
• Security & Breach Notification: Be informed in case of a data breach that may cause harm.

To exercise these rights, contact us at [Insert Email].

7. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Necessary for site functionality.
• Analytics Cookies: Help us analyze usage patterns.
• Marketing Cookies: Used for targeted advertising (you may opt out).

Do Not Track (DNT) Signals: Some browsers offer a “Do Not Track” option. We currently do not respond to DNT signals as there is no industry-standard approach.

8. Data Security & Retention
We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. However, no system is completely secure.

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Transaction records are typically retained for five years for legal and tax compliance.

Data Breach Notification: In the event of a data breach, we will:

• Notify affected users and regulatory authorities within 72 hours, in accordance with GDPR.
• For Singapore users (PDPA compliance): We will notify affected users if there is a real risk of harm resulting from the breach.

9. International Data Transfers
Your data may be stored and processed in Singapore, Australia, Indonesia, the USA, and other jurisdictions. To align with international data protection laws, we ensure that data transfers to the United States and other jurisdictions comply with:

• Standard Contractual Clauses (SCCs) (GDPR Compliance) for EU and UK users.
• Data Processing Agreements (DPA) and Privacy Safeguards in line with U.S. privacy laws.
• Reasonable security measures to protect transferred data.

If you are located in the European Union, United Kingdom, or United States, we will provide additional information on data transfer protections upon request.

10. Privacy Practices of Third Parties & External Links
Our website may contain links to third-party websites, including those of partners, service providers, or advertisers. Please note that Uniq Luxe is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal data. This Privacy Policy applies only to information collected by Uniq Luxe and does not cover third-party websites or services. The fact that we link to a website is not an endorsement, authorization, or representation of our affiliation with that third party. We do not control or guarantee the quality, security, or accuracy of any third-party website or service.

11. Changes to This Privacy Policy
We may update this policy periodically. Any significant changes will be notified on our website and, where appropriate, via email.

12. Contact Us
For privacy-related inquiries, please contact us here:

This Privacy Policy was last updated on 7 Feb 2025. Your continued use of our website constitutes acceptance of any updates.