Our Commitment

In view of the current Covid-19 situation, we at Uniq Luxe are committed to do the necessary in preparing ourselves and our clients for post-Covid travel. We are constantly communicating with our partners across the globe as well as monitoring the authorities’ guidelines for the latest travel information. Rest assured that Uniq Luxe’s commitment in tailoring amazing travel experiences for you has not changed. 

Flexible Policies

We understand that it can be tricky to plan a holiday at the moment due to the evolving situation. Therefore, we have revised our policies to ensure flexibility for your future travels. We are continually working with our partners in establishing new booking and cancellation terms to suit the given situation. Our priority is to provide you with the best solution and alternatives, be it a refund or credit for future trips should you decide to postpone or cancel.

Your Safety 

More than ever, the safety and wellbeing of clients are of paramount importance to us. We want to reassure you that our partners on the ground are trained to exercise enhanced hygiene and safety practices while maintaining social distancing. Should anything arise, we are always here to attend to your needs and concerns, no matter how minor. Going forward, Uniq Luxe will be providing face masks, anti-bacterial wipes and hand sanitizers for our travellers. 

Additional Protocols

We are aware of the additional protocols and requirements that have been put in place by health authorities to keep travellers safe. Depending on your destination(s), travellers are required to undertake Covid-19 tests prior to departure and on arrival, in addition to submitting health declaration forms and/or travel permits. Feel free to contact us for more information. As it is our duty to ensure your journey is seamless, we are here to advise and assist you with these additional protocols. 

Travel Insurance

Although most travel insurance policies do not cover Covid-19 related claims, we strongly urge clients to purchase travel insurance to protect themselves from unforeseen circumstances like flight delays, medical emergencies, lost items and cancellations. When booking flights with Singapore Airlines, we suggest opting for their Travel Guard with AIG Insurance which offers certain coverage pertaining to Covid-19. Nevertheless, should you require assistance with travel insurance, Uniq Luxe will scout the ideal coverage best suited for you.

Useful Links

For official updates and information on travel-related matters, you may refer to these useful links below:

Ministry of Foreign Affairs (MFA), Singapore – Official updates on Covid-19 travel restrictions and safety

Ministry of Health (MOH), Singapore – Official updates on Covid-19 situation in Singapore

Singapore Airlines – Singapore Airlines travel advisory of their destinations 

Changi Airport – Updates on regulations when travelling in and out of Singapore

IATA – Information on travel regulations across the globe

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